Frequently Asked Questions
Everything you need to know about your Barker Shoes experience, from craftsmanship to delivery.
How do I ensure I select the correct shoe size?
We recommend referring to our comprehensive Size Guide available on each product page. Our shoes generally follow standard UK sizing. If you are between sizes, we suggest choosing the smaller size for a snug fit, as high-quality leather will naturally mold to your feet over time.
What shipping methods are available and how long does delivery take?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. If you wish to exchange a pair for a different size or style, please initiate the process through our Returns Portal. Please note that bespoke or personalized items are non-refundable.
Are Barker Shoes made from genuine leather?
Yes, all Barker Shoes are crafted using the finest premium leathers and traditional Goodyear welted construction. This ensures maximum durability, breathability, and the ability to have your shoes resoled by a professional cobbler.
How should I care for my new leather shoes?
To maintain the longevity of your footwear, we recommend using cedar shoe trees to retain shape and absorbing moisture. Clean regularly with a damp cloth, apply a high-quality leather cream or polish, and avoid wearing the same pair two days in a row.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay to provide a seamless checkout experience.